Membership Development Officer

Securityplus Federal Credit Union•Milford Mill, MD

10d

About The Position

The Membership Development Officer is responsible for driving sustainable membership growth by strategically developing, acquiring, and managing Select Employer Group (SEG) partnerships. This role expands the credit union’s reach by establishing and scaling employer-based channels that build consistent pipelines for new-member acquisition and engagement. The position leads the development and execution of SEG strategies, including partner identification, onboarding frameworks, and ongoing relationship management, ensuring each partnership delivers measurable growth outcomes. Working cross-functionally, the role aligns SEG opportunities with internal capabilities to support seamless onboarding and long-term relationship value. Serving as a trusted ambassador of the Securityplus brand, the Membership Development Officer helps position the credit union as a relationship-driven financial partner committed to financial wellness and community impact. In this capacity, the role actively collaborates with internal teams and external partners to support engagement efforts and advance strategic partnerships that contribute to both membership growth and broader organizational impact. This role operates in a developing program and will help build, refine, and scale processes as the SEG program grows.

Requirements

High school diploma or GED required.
Three to five (3–5) years of experience in business development, community outreach, membership development, or relationship management
Strong ability to build and maintain relationships with external partners, community stakeholders, and organizational leaders
Ability to manage multiple partnerships and priorities simultaneously with strong organization and follow-through
Effective presentation and communication skills
Self-motivated with the ability to operate independently in a dynamic, evolving environment
Results-oriented with a focus on driving measurable growth and engagement

Nice To Haves

Bachelor’s degree in business, marketing, communication, or related field
Experience with community partnerships, financial education programs, or employer engagement is strongly preferred
Certified Credit Union Financial Counselor (CCUFC) designation.

Responsibilities

Drive Membership Growth Through Strategic Employer Partnerships
Own the Full Lifecycle of SEG Partnerships
Cultivate and Sustain High-Value Relationships
Deliver Exceptional Onboarding and Member Experiences
Expand Membership and Deepen Engagement
Collaborate Across Teams to Execute Effectively
Represent Securityplus and Grow Our Community Presence
Contribute to Program Development and Growth Strategy
Deliver Measurable Results
Model and Champion Our CARES Values
Deliver Strong Performance and Growth Outcomes

Benefits

We offer a competitive salary and comprehensive retirement benefits, including a 401(k) with company contributions, health, dental, and vision coverage, along with the opportunity to earn an annual performance bonus.

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