Membership Coordinator- Child Care (Murray)

Boys & Girls Clubs of Greater Salt Lake • Murray, UT

8d • $15 - $17 • Onsite

About The Position

The Boys & Girls Club is looking for a dedicated, professional, and organized individual to keep things running smoothly as our Membership Coordinator. This position is responsible for entering membership and activity information into a database, answering phones, communicating with parents and youth, taking payments, and interacting with/mentoring youth. They are also responsible for overseeing the lobby and monitoring the main entrance into the facility.

Requirements

• Some front desk, office, or customer service experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Docs, with the ability to learn new software tools as needed
• Excellent organizational skills, with both electronic data and physical files
• Ability to handle personal information with sensitivity and confidentiality
• Ability to communicate effectively over the phone, in person, and over email
• Flexibility and adaptability to thrive in a lively, energetic environment
• Willingness to learn and implement Trauma-Informed Practices to help create an environment of safety, awareness, trust, and empathy with youth and fellow staff members
• Willingness to develop and exemplify social-emotional competencies: self-awareness, self-management, social awareness, relationship skills, and responsible decision-making
• Must be able to pass a criminal background check, MVR check, and drug screening
• 18 years and over

Nice To Haves

• 21 years and over (to meet driving requirements), be willing and able to drive 15 passenger vans
• Bilingual Spanish/English speaking preferred
• 2 years of office and/or customer service experience
• 1 year of experience working with youth

Responsibilities

• Maintain accurate membership records and database entries, process applications and renewals
• Handle sensitive information securely
• Field inquiries from families and provide exceptional customer service
• Help coordinate member events and meetings
• Maintain office supplies and inventory
• Assist with financial tasks such as invoicing and payment processing
• Perform general clerical duties such as filing, scanning, and data entry
• Engage with our young members, offering mentorship and support as they navigate their Club experience
• Other responsibilities as assigned by supervisor

Benefits

• PTO
• floating holidays
• paid day off for birthday
• professional development opportunities
• training

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed