MEMBERSHIP COORDINATOR

GATE•Jacksonville, FL

1d•Onsite

About The Position

This role is responsible for providing excellent customer service in a fast-paced, team-oriented environment. The Membership Coordinator will provide sales and administrative support to the Membership Director, manage daily member communications including emails and newsletters, and coordinate successful member events to ensure utmost member satisfaction. General office administrative duties are also part of the role.

Requirements

Ability to read, write, speak, follow and give written and/or oral directions in English
High School diploma or equivalent
Two years office administration and desktop publishing experience
Must be able to type 40 words per minute minimum
Able to operate a digital camera and catalog photographs
Must possess superlative customer service skills and be able to develop warm relations with members
Requires Microsoft Office and knowledge of Adobe Creative Suite; In Design or other publishing software

Nice To Haves

Some college preferred
Experience in the Hospitality Industry is a plus
Jonas experience is a plus
Background in advertising and/or event planning is a plus

Responsibilities

Responsible for sales and administrative support of Membership Director.
Responsible for daily member e-mails, e-mail blasts and monthly newsletter production.
Coordinate successful member events resulting in the utmost member satisfaction.
Perform general office administrative duties.
Develop and execute monthly membership socials and events.
Attend events as scheduled by the Membership Director.
Photograph and catalog events.
Communicate with other departments as to event schedules and requirements.
Produce profit and loss spreadsheets for each event.
Maintain accurate permanent files and history.
Coordinate and produce monthly member newsletter with approval of the Membership Director.
Develop, design and produce all promotional media at the direction of the Membership Director.
Produce monthly updates for web designer to include newsletter posting, calendar updates and recipe of the month.
Meet and greet members at daily lunch as directed by the Membership Director.
Maintain inventory of membership packets and other mailing materials.
Order from vendors as required.
Do individual and mass mailings as required.
Maintain history of potential member contacts.
Send new member and temporary member packets.
Print new member cards and maintain records on car decals.
Produce member in good standing letters for members using reciprocal clubs.
Maintain accurate member and reciprocal club files.
Assist Membership Director with tours of the facility.
Be knowledgeable of club fee structure and other pertinent information to be able to assist in closing sales as requested by the Membership Director.
Take minutes of monthly Board of Directors Meeting.
Direct visitors, vendors and job applicants in the office.
Distribute daily mail.
Order supplies and printed matter for office staff.
Backup switchboard for daily lunch break, and as necessary.