Membership Consultant

OrangetheoryAlexandria, VA
Onsite

About The Position

Membership Consultant/Front Desk Sales Associates assist in running all "front of the house" fitness studio operations. Our ideal candidates hold passion for fitness, strong customer service skills, and have basic sales experience. The Membership Consultant is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail sales, and maximizing workout traffic. Must be available for regularly scheduled shifts, but "unconventional" hours--early and/or late and weekends.

Requirements

  • Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
  • Solid verbal and written communication skills required
  • Able to multi-task and excel in a busy environment
  • Functional computer skills required - Microsoft Office basic programs (Word, Excel), Internet, basic computer program software use
  • Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it’s an attitude)
  • Flexible to work day, evening, and/or weekend hours as needed

Nice To Haves

  • Health & fitness minded people strongly preferred

Responsibilities

  • Maintain accurate records using established OTF sales systems
  • Conduct telephone inquiries/follow up calls/customer care calls
  • Lead OTF studio previews with prospects and/or fitness program holders
  • Greet members and guest promptly, enthusiastically, and with a smile, to create a friendly positive entrance into the OTF studio

Benefits

  • Training and the opportunity for career growth
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