Membership Consultant

Orangetheory - Franchise #0248•Alexandria, VA

1d•Onsite

About The Position

At Orangetheory Fitness, we share more than just a workout, we share an experience. Our team of rock-stars get the privilege of introducing people who are looking to better themselves to a scientifically proven workout program that delivers the results they want. This role is for individuals seeking a workplace where they can feel their best and participate in an environment that challenges them - both personally and professionally, while also helping others feel their best and be a part of changing their lives. The Membership Consultant/Front Desk Sales Associate assists in running all "front of the house" fitness studio operations. Our ideal candidates hold passion for fitness, strong customer service skills, and have basic sales experience. The Membership Consultant is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail sales, and maximizing workout traffic. Must be available for regularly scheduled shifts, but "unconventional" hours--early and/or late and weekends.

Requirements

Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
Solid verbal and written communication skills required
Able to multi-task and excel in a busy environment
Functional computer skills required - Microsoft Office basic programs (Word, Excel), Internet, basic computer program software use
Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it’s an attitude)
Flexible to work day, evening, and/or weekend hours as needed

Nice To Haves

Passion for fitness
Strong customer service skills
Basic sales experience
Health & fitness minded people strongly preferred

Responsibilities

Maintain accurate records using established OTF sales systems
Conduct telephone inquiries/follow up calls/customer care calls
Lead OTF studio previews with prospects and/or fitness program holders
Greet members and guest promptly, enthusiastically, and with a smile, to create a friendly positive entrance into the OTF studio
Meet and exceed all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail sales, and maximizing workout traffic.