Membership & Community Engagement Specialist

GIRL SCOUTS IN THE HEART OF PA•State College, PA

2h•Hybrid

About The Position

Girl Scouts in the Heart of Pennsylvania is looking for a motivated, outgoing, and goal-oriented Membership & Community Engagement Specialist to help grow Girl Scout membership throughout our communities. In this role, you'll build relationships with schools and community organizations, connect with families, and create opportunities for girls to experience Girl Scouts. You'll guide prospective members from their first point of interest through registration and troop placement, helping turn interest into membership. We're looking for someone who enjoys meeting new people, building community connections, taking initiative, and working toward measurable goals. If you have experience in recruitment, sales, customer service, or community outreach, we'd love to hear from you.

Requirements

Experience in recruitment, sales, customer service, public relations, marketing, or community engagement preferred.
Bachelor's degree in Marketing, Communications, Sales, or a related field preferred.
Strong communication and interpersonal skills, with the ability to connect with families, community leaders, and people from diverse backgrounds.
A self-motivated, goal-oriented individual who can work independently, manage multiple priorities, and meet deadlines.
Strong organizational, problem-solving, and time management skills.
Comfortable speaking to groups, leading events, and representing Girl Scouts in the community.
Proficiency with Microsoft Office applications; experience with Salesforce or other CRM systems is a plus.
Valid driver's license and access to reliable, properly insured transportation.
Willingness to travel throughout an assigned territory and work occasional evenings and weekends.
Ability to lift and carry up to 25 pounds and stand or walk for extended periods.
Ability to pass and maintain required background checks and clearances.

Nice To Haves

Knowledge of Girl Scouts is preferred but not required.
Bilingual Spanish/English skills are a plus.

Responsibilities

Develop and maintain relationships with schools, parent organizations, libraries, community centers, businesses, and other community partners to expand Girl Scouts' visibility and create recruitment opportunities.
Become a familiar and trusted Girl Scout representative in your assigned communities, identifying new opportunities to connect with girls and families.
Deliver engaging presentations to community partners, parents, and prospective volunteers about the benefits of Girl Scouting.
Develop and carry out year-round recruitment strategies within your assigned territory to achieve girl and adult membership goals.
Identify opportunities to reach prospective members through schools, community events, festivals, parent meetings, and other local activities.
Plan and host recruitment events that introduce girls and families to Girl Scouts and encourage membership.
Connect with prospective families, follow up on leads, and use effective recruitment and sales techniques to turn interest into membership.
Lead troop formation and parent meetings to recruit girls and identify adults interested in serving as troop leaders and volunteers.
Work toward clearly defined goals for recruitment activities, events, leads, new girl members, and adult volunteers.
Track and manage prospective member ensuring timely and consistent follow-up.
Monitor recruitment activity and results, provide regular progress updates, and adjust strategies to meet goals.
Follow up with new and existing leads, including older prospects, to maximize membership opportunities.
Work with the Membership Recruitment Manager to develop targeted strategies for communities where additional recruitment efforts are needed.
Help prospective families navigate registration, answer questions, and resolve issues that may prevent them from joining.
Work closely with Membership Registration, Volunteer Support, and Engagement teams to connect new members with available troops and identify opportunities to form new troops.
Provide professional, responsive customer service throughout the recruitment and registration process.
Serve as a knowledgeable ambassador for the Girl Scout Leadership Experience and communicate the value of Girl Scouting to girls and adults.
Support council-wide recruitment efforts and other membership initiatives as needed.
Create opportunities by connecting with families, building community partnerships, and helping more girls discover what Girl Scouts has to offer.