Membership Assistant - Cox Fitness Center Republic

CoxHealth•Republic, MO
•Onsite

About The Position

The Membership Assistant is accountable for assisting in front desk operations, including membership sales, product and service sales, scheduling programs and services, financial reconciliation, and implementing front desk processes. This role is also responsible for member tracking, member feedback, clerical duties, encouraging member engagement, and facility access enforcement. The position requires timely and professional responses to member inquiries and other duties as assigned by a supervisor.

Requirements

  • High School Diploma or Equivalent
  • Excellent communication skills (verbal and written)
  • Friendly disposition, good people skills
  • Ability to multi-task in a high volume area
  • Tolerance for working with large, multi-site environment

Nice To Haves

  • Previous Customer Service Experience

Responsibilities

  • Assisting in front desk operations
  • Membership sales
  • Product and service sales
  • Scheduling programs and services
  • Financial reconciliation
  • Implementing front desk processes
  • Member tracking
  • Member feedback
  • Clerical duties
  • Encouraging member engagement
  • Facility access enforcement
  • Responding and following up with member inquiries in a timely and professional manner
  • Performing other duties as assigned by supervisor

Benefits

  • Medical
  • Vision
  • Dental
  • Retirement with Employer Match
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