Membership and Communications Manager, ACMS

EDI - Executive Director Incorporated•Milwaukee, WI

17d•Hybrid

About The Position

The Membership and Communications Manager is responsible for managing and executing the American College of Mohs Surgery’s communications, public relations, and marketing activities, as well as membership administration in alignment with the organization’s strategic plans. The role manages membership applications and review, maintains membership records, supports dues invoicing and payments, and coordinates with ACMS committees and the Board of Directors. It also leads membership communications and initiatives, including the annual membership directory, recruitment, retention, and member benefits. The position manages ACMS social media and email communications, website content updates, search engine optimization (SEO), analytics, and promotional campaigns intended to increase traffic to ACMS websites. The manager works with internal staff and/or external vendors on content, keyword, and usability strategies. This full-time role is based in Executive Director, Inc.’s downtown Milwaukee office and requires at least two onsite days each week, including Wednesday. Annual meeting attendance and approximately one to two weeks of annual meeting travel are required; occasional evening, weekend, and conference-call work may also be required.

Requirements

Bachelor’s degree in a related field.
At least 4 years of experience in communications, membership, customer service, or a combination of relevant experience.
Experience with social media content creation and strategy.
Familiarity with WordPress and/or other website content management system platforms.
General familiarity with SEO principles.
Experience drafting publication-ready emails and newsletters.
Familiarity with AMA and AP styles.
Ability to work at least two days onsite each week, including Wednesday.
Occasional lifting of up to 50 pounds.
Some evening and weekend work may be required; occasional evening conference calls are required.

Nice To Haves

Customer service experience preferred.

Responsibilities

Manage the ACMS membership application and review process, including determining eligibility, coordinating materials for Membership Committee review, preparing committee minutes and Board of Directors reports, and mailing new member packets.
Guide the Project Coordinator in membership dues invoicing and payment activities.
Maintain accurate membership records and committee rosters in the iMIS membership database.
Manage ACMS social media content development, scheduling, and direct messages, and implement strategic-plan activities related to websites and social media.
Create and manage selected ACMS broadcast emails and advertising and promotional communication schedules.
Serve as staff liaison to the ACMS Nominating Committee and Membership Committee.
Lead development of the annual ACMS membership directory.
Propose and manage activities related to membership recruitment, retention, and member benefits.
Perform day-to-day content updates for www.mohscollege.org and manage and report SEO and analytics for all sites.
Work with internal staff and/or outside vendors on website content, keyword, and usability strategies.
Develop and implement promotional strategies and campaigns to generate traffic to ACMS websites, including SEO and digital advertising campaigns.
Attend the annual meeting and travel approximately one to two weeks per year for annual meeting travel.
Perform other duties as assigned.