Membership and Communications Manager, ACMS

EDI•Milwaukee, WI

17d•Hybrid

About The Position

The Membership and Communications Manager is responsible for managing and executing communications, public relations, and marketing activities for the American College of Mohs Surgery (ACMS), along with membership administration in support of the organization’s strategic plans. The role manages membership applications and reviews, database records, committee support, member communications, website content, social media, and promotional campaigns. It reports to the Senior Communications & Membership Manager and has no direct reports. Executive Director, Inc. (EDI) is an association management company serving nearly 40 national and global medical, health, scientific associations, and certifying bodies. ACMS is a membership organization of rigorously trained skin cancer and reconstructive surgeons specializing in Mohs surgery. The College promotes and advances patient care through fellowship training, research, education, and public advocacy. This is a full-time, exempt position requiring a minimum of 37.5 hours per week. It is based in EDI’s downtown Milwaukee, Wisconsin office, with at least two onsite days per week, including Wednesday. Travel of one to two weeks per year for the annual meeting is required, and attendance at that meeting is mandatory. Some evening and weekend work and occasional evening conference calls may be required.

Requirements

Bachelor’s degree in a related field.
At least 4 years of experience in communications, membership, customer service, or a combination of relevant experience.
Experience with social media content creation and strategy.
Familiarity with WordPress and/or other website content management system platforms.
General familiarity with SEO principles.
Experience drafting publication-ready emails and newsletters.
Occasional lifting of 50 pounds.
At least two days onsite per week at the downtown Milwaukee office, including Wednesday.
Travel one to two weeks per year for the annual meeting and attendance at the annual meeting.
Some evening and weekend work and occasional evening conference calls may be required.

Nice To Haves

Customer service experience is preferred.
Familiarity with AMA and AP styles.

Responsibilities

Manage the ACMS membership application and review process, including determining eligibility, coordinating materials for the Membership Committee, preparing committee minutes and reports for the Board of Directors, and mailing new-member packets.
Guide the Project Coordinator in membership dues invoicing and payments.
Maintain accurate membership records and committee rosters in the iMIS membership database.
Manage ACMS social media content development, scheduling, and direct messages.
Implement strategic-plan activities related to websites and social media.
Create and manage selected ACMS broadcast emails and advertising and promotional communication schedules.
Serve as staff liaison to the ACMS Nominating Committee and Membership Committee.
Lead development of the annual ACMS membership directory.
Propose and manage activities related to membership recruitment, retention, and benefits.
Make day-to-day content updates to www.mohscollege.org and manage and report search engine optimization (SEO) and analytics for all sites, collaborating with internal staff and/or outside vendors on content, keyword, and usability strategy.
Develop and implement promotional strategies and campaigns to generate traffic to ACMS websites, including SEO and digital advertising campaigns.
Perform other duties as assigned.