Membership Advisor
About The Position
This Membership Advisor Sales position requires someone energetic, passionate, enthusiastic, self-motivated, and goal oriented! We are looking for a Membership advisor, Full Time Monday- Thursday 12pm-8pm, Saturday 9am-4pm. The role involves knowing and surpassing daily sales goals, professionally and effectively presenting Wellness & Fitness Plans, handling all prospects, guest traffic, phone inquiries, and scheduling of appointments. It also includes conducting high-quality tours of the facility, providing outstanding customer service, interacting with and observing members, making recommendations, and proactively solving problems. The advisor must demonstrate passion and knowledge of the Live Fit brand, Wellness Services, and facilities. Responsibilities include working from the front desk, answering phones courteously and helpfully, initiating the selling of personal training, massage, and all ancillary services at point of sale, and creating a friendly atmosphere for members and guests. The role requires adherence to all policies, procedures, and standards, facilitating member requests or forwarding them to a manager, maintaining a professional manner at all times, and keeping the work area clean, neat, and organized. Assistance in all projects as delegated by club management and following all policies and procedures in the Employee Handbook are also required. Reliability and timeliness for all work are essential. The above description may be subject to change or alteration at any time.
Requirements
- Self motivator with strong customer service skills and a positive attitude.
- Strong interpersonal skills, and who is courteous, respectful, and supportive of others needs towards colleagues and clients.
Responsibilities
- Knows and surpasses daily sales goals, professionally and effectively presenting our Wellness & Fitness Plans.
- Handles all Prospects, guest traffic, phone inquiries, scheduling of appointments, etc.
- Conduct high quality tours of facility.
- Provide outstanding customer service. Interact and observe members, make recommendations and proactively solve problems.
- Demonstrate passion and knowledge of the Live Fit brand, Wellness Services and facilities.
- Work from front desk, answer phones in a courteous, helpful manner.
- Initiate the selling of personal training, massage, and all ancillary services at point of sale.
- Create friendly atmosphere for members and guests.
- Know, understand, and follow all policies, procedures, and standards.
- Facilitate all member requests or forward to a manager.
- Maintain professional manner at all times.
- Keep work area clean, neat and organized.
- Assist in all projects as delegated by club management.
- Follow all policies and procedures in Employee Handbook.
- Be reliable and timely for all work.
Benefits
- Complementary Gym Membership (all locations)
- Complimentary Chiropractic and Acupuncture care
- Discounts on massages, facials, waxing, and products
- Discount on Nutritional counseling
- Discount on Personal Training
- Opportunity for bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
