Member Team Lead - New Club Opening Visalia, CA!

Walmart • Visalia, CA

2d • $23 - $31 • Onsite

About The Position

At Sam's Club, a career doesn't come with boundaries, it comes with opportunity! We're opening a brand new Sam's Club in Visalia, California, and we're looking for Member Team Leads who is member obsessed, hands on, and ready to help build something from the ground up. If you love leading teams, delivering best in class quality and service, and developing people to reach their full potential, this could be the role for you. This is a hands-on leadership role in a fast-paced environment with the unique opportunity to help launch and shape a new location from day one.

Requirements

• 6 months retail experience including operating front-end equipment (for example, cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Nice To Haves

• Leading a front-end team
• Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Responsibilities

• Lead and inspire member-facing associates to deliver a friendly, efficient, and welcoming experience.
• Assign work, set priorities, and communicate expectations clearly.
• Provide coaching, feedback, and development to drive strong service and performance.
• Support recruiting, onboarding, scheduling, and performance management.
• Advocate for the member, the associate, and the company every day.
• Partner with cross functional leaders to deliver a seamless total club experience.
• Ensure associates consistently acknowledge members, identify needs, and resolve issues with care and urgency.
• Support members with transactions, self-service technology, Club Pickup, and merchandise location.
• Communicate the value of Sam's Club by promoting membership types, upgrades, credit programs, and benefits.
• Participate in sales and marketing events and support membership growth goals.
• Oversee assigned areas by managing claims, returns, zoning, signing, and merchandise organization.
• Maintain availability of carts and flatbeds and support parking lot cleanliness.
• Monitor shrink, damages, and inventory accuracy in high-traffic areas.
• Ensure Club Pickup orders are picked, staged, and completed according to policy.
• Maintain accurate documentation, logs, and required records.
• Support front end and accounting processes, including cash handling, registers, deposits, and cash fund transfers.
• Investigate overages, shortages, and discrepancies while maintaining confidentiality and accuracy.
• Follow accounting office procedures and support audits and compliance reviews.
• Use data and reporting to track results and identify improvement opportunities.
• Maintain a clean, safe, and organized environment for members and associates.
• Conduct safety sweeps and address or report hazards promptly.
• Model and enforce compliance with company policies, procedures, and ethical standards.
• Support and reinforce the Open Door Policy.
• Train and develop associates through hands on leadership and timely completion of required training.
• Identify potential in others and help build the skills needed for growth and advancement.
• Recognize contributions and celebrate team wins.
• Create an inclusive environment where associates feel supported, respected, and motivated.
• Collaborate with managers, associates, members, and business partners to meet evolving business needs.
• Use data and multiple sources of information to identify risks, track results, and drive improvement.
• Model and reinforce company policies, ethics, and integrity-including the Open Door Policy.
• Lead through change with clarity, confidence, and positivity.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed