Member Solutions Specialist

Sabine Federal Credit U • Orange, TX

8d

About The Position

Preserves Credit Union assets by controlling delinquent accounts, collecting delinquent loan payments, counseling with members, and/or recovering collateral.

Requirements

• Knowledge of collection process and trends in loan underwriting.

Responsibilities

• Contacts delinquent accounts by phone and mail.
• Advises and counsels members of necessary actions and strategies for debt repayment.
• Takes appropriate action to bring account to a current status.
• Helps members create custom payment plans to repay the Credit Union.
• Handles Mastercard maintenance, bankruptcies, filing GAP, Credit Life and Credit Disability with TruStage, and reporting on Charge-Offs and Recoveries.
• Analyzes financial situation of delinquent borrowers.
• Sets up and maintains accurate files and reports on all collections activity.
• Stays current on collection process knowledge and trends in loan underwriting that contribute to delinquent/charged-off loans.
• Performs other job related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed