Member Services Specialist

Boys & Girls Clubs of Skagit CountyAnacortes, WA
Onsite

About The Position

As our Member Services Specialist, you'll be a familiar face to children, families, and staff. You'll welcome families, answer questions, assist with memberships, keep important information organized, and help create an environment where everyone feels they belong. No two days are exactly alike. One moment you may be helping a parent register their child, updating attendance, or answering a phone call. The next, you might be encouraging a member, supporting an activity, or lending a hand wherever it's needed. If you enjoy variety, teamwork, and building positive relationships, you'll fit right in. We're looking for someone who stays calm when things get busy, pays attention to the details others might miss, and genuinely enjoys working with children and families. You understand that a warm greeting, an organized workspace, and a willingness to help can make a lasting impression. This position is based at our Whitney Campus, supporting our school-age program, and will occasionally provide support at the Anacortes Family Center. As a key holder, you'll also help support the daily operations of the Club and contribute to a safe, welcoming environment for everyone who walks through our doors. Some people find satisfaction in checking tasks off a list. Others find it in helping someone have a better day. This role is for the person who enjoys doing both. If you're looking for meaningful work where you can build relationships, stay organized, and make a positive impact on children and families every day, we'd love to hear from you.

Requirements

  • Stays calm when things get busy
  • Pays attention to the details others might miss
  • Genuinely enjoys working with children and families
  • Understands that a warm greeting, an organized workspace, and a willingness to help can make a lasting impression

Nice To Haves

  • Enjoys variety
  • Enjoys teamwork
  • Enjoys building positive relationships
  • Enjoys checking tasks off a list
  • Enjoys helping someone have a better day

Responsibilities

  • Welcome families
  • Answer questions
  • Assist with memberships
  • Keep important information organized
  • Help create an environment where everyone feels they belong
  • Help a parent register their child
  • Update attendance
  • Answer phone calls
  • Encourage a member
  • Support an activity
  • Lend a hand wherever it's needed
  • Support the daily operations of the Club
  • Contribute to a safe, welcoming environment
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