Member Services Specialist
United Health Services•Vestal, NY
•$17 - $22•Onsite
About The Position
The Member Services Specialist serves as a primary frontline representative of the credit union, responsible for delivering accurate, professional, and member-focused service. This role supports new membership onboarding, account opening, and transactional services while ensuring members receive welcoming, efficient, and consistent experience. The Member Services Specialist role is designed as a member-facing execution role and does not include lending approval authority or ownership of complex service resolution.
Requirements
- High school diploma or equivalent required.
- Strong interpersonal, communication, and organizational skills.
- Ability to follow procedures.
- Ability to handle cash accurately.
- Ability to manage multiple priorities.
Nice To Haves
- Prior customer service or financial experience preferred.
Responsibilities
- Serves as a primary frontline representative of the credit union.
- Delivers accurate, professional, and member-focused service.
- Supports new membership onboarding.
- Supports account opening.
- Supports transactional services.
- Ensures members receive welcoming, efficient, and consistent experience.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
