Member Services
BallenIsles Country Club•Scottsdale, AZ
•Onsite
About The Position
Terravita Golf & Country Club, located in Scottsdale, AZ, is pleased to announce an excellent career opportunity for a part-time Member Services! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.
Requirements
- Ability to read and speak English in order to perform the duties of the job (e.g., the associates are required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates use are in English).
- Proficient in Microsoft Office applications.
Responsibilities
- Composes and types routine correspondence, including, but not limited to: memorandums, letters, Club announcements, member newsletters, and reports.
- Maintains electronic member and prospective member databases and hard files. Creates and maintains accurate and efficient filing systems. Assists Membership Director with administrative tasks.
- Answers member and prospective member questions with accuracy and efficiency.
- Initiates telephone correspondence with prospective members to introduce the Club and Club amenities. Handles event reservations and attends functions as needed.
- Prepares and distributes various Club mailings, including, but not limited to: Club announcements and sales information. Creates mail merges from electronic files.
- Maintains adequate inventory of membership sales kits and various Club and Membership notices and information. Regularly updates neighborhood kiosks with upcoming events.
- Operates key office machines, including, but not limited to: computer, calculator, fax machine, and copier. Demonstrates proficiency in Outlook, Word, Publisher, and Excel, among other applications.
- Orders and maintains office supplies and collateral for membership kits.
- Performs various administrative and sales duties during Club events. Handles social media needs.
- Maintains complete understanding of membership categories, sales processes, and new member enrollment processes.
- Assists in the preparation of monthly membership reports for the facility manager and owners.
- Maintains regular and reliable attendance.
- Performs other duties as required.
Benefits
- Healthcare Benefits – Medical (if determined by the ACA measurement)
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Additional Compensation – Eligibility for Bonuses
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
