CLUB - Overnight Member Services Rep

Planet Fitness-United Fitness Partners•Shawnee, KS

1d•Onsite

About The Position

Planet Fitness aims to provide a unique, diverse, and judgment-free environment where anyone can feel comfortable building a lasting, active lifestyle. The company strives to perfect this safe, energetic space where everyone is accepted and respected. United FP, a dynamic and growing company, offers an opportunity to be part of a special organization that positively impacts people's lives, helps them live healthier, and supports communities like the Boys and Girls Club. As a Member Services Representative, you will be a high-energy, positive team member dedicated to providing an unprecedented experience, encouraging members in their fitness goals, and making them feel like family in a clean, judgment-free environment. You will focus on delivering exceptional customer service, engaging members on their fitness journey, ensuring club cleanliness, and introducing them to amenities.

Requirements

Minimum of 18 years of age
Passion for helping others
Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals
On-time dependability
High School diploma or GED equivalent

Responsibilities

Provide members with an unprecedented experience and encourage them in achieving their fitness goals
Make members feel like family in a clean, judgment-free environment
Create “raving fans” by delivering +1% customer service
Continually engage and encourage members to succeed on their fitness journey
Ensure the club is super clean
Find new and current members to join the fitness trainer in fitness classes
Impress new and existing members by introducing them to Black Card amenities
Help the entire team at the welcome desk checking in members while providing greetings and farewells
Assist with fun energetic, non-high-pressure tours
Assist with member enrollment
Perform other club responsibilities
Be a leader
Be passionate – love what you do
Have fun and invite members to do the same