Remote Member Services Representative | Entry Level

AIL•Indianapolis, IN

10d•Remote

About The Position

Globe Life AO is seeking a Member Services Representative for an entry-level, 100% remote position. This role offers the opportunity to support working families, veterans, and union members by helping them understand and enroll in supplemental benefits. The company provides comprehensive training, mentorship, and support for success in a remote environment. Globe Life AO has a long history of partnering with various organizations to provide essential benefits and is committed to developing professionals through training and performance-based advancement.

Requirements

Must be legally authorized to work in the United States
Reliable high-speed internet connection
Windows-based computer with webcam
Professional home office environment
Ability to obtain any required state insurance license (licensing guidance provided)
Excellent communication and interpersonal skills
Compassion and a genuine desire to help others
Positive attitude and strong work ethic
Self-motivation and accountability
Strong organizational and problem-solving skills
Comfort using computers, Zoom, and virtual communication tools
Ability to work independently while collaborating remotely
Be at least 18 years of age and legally eligible to work in the United States
Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
Complete required training and participate in virtual meetings
Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Nice To Haves

Previous experience in customer service, healthcare, education, financial services, military support, sales, or client relations is helpful—but not required.