Benjamin Harrison YMCA - Member Services Representative (Evenings & Weekends)

YMCA OF GREATER INDIANAPOLIS • Lawrence, IN

1d • Onsite

About The Position

The primary function of this position is to provide excellent member services.

Requirements

• High school diploma, or its equivalent, is preferred
• Basic member service skills
• Minimum 3-4 years customer service experience is required
• Minimum of 16 years of age
• Computer proficiency using standard word processing and data entry skills
• Ability to learn, process and use YMCA software programs
• Math and calculator proficiency
• Know and understand how to use the telephone system and voice mail
• Filing and basic office procedures
• Must be capable of establishing and maintaining positive relationships with staff, parents, program participants, and with the general public
• Must be able to work as a team member and possess the core values that meet the YMCA mission
• Ability to maintain confidentiality regarding personal information on children, family and YMCA staff
• Maintain current certifications in First Aid, Safety & Risk Management, Child Abuse Prevention and New Employee Orientation, and other department/Branch designated training, or the ability to obtain within 60-90 days of employment

Responsibilities

• Provide excellent member services.

Benefits

• Free YMCA of Greater Indianapolis Membership
• 20 Hours Per Week of Free Child Care
• Flexible Hours/ Scheduling
• Retirement Discounted Program Fees
• Professional Development

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees