Wellness Center Member Services Representative - Live Fit Playroom

CCM Health BrandMontevideo, MN
Onsite

About The Position

We are seeking a friendly and dependable individual to join our team and help create a welcoming, positive experience for all members, prospective members, and guests. In this dual role, the Live Fit Playroom & Member Services Representative will provide supervision and engagement in the Live Fit Playroom—a safe, fun space for children ages 6 months to 11 years old—while their parent or guardian utilizes the wellness center. In addition, this team member will support front desk operations, providing customer service and maintaining knowledge of memberships, programs, services, and products we offer. Ideal candidates enjoy working with both children and adults, have excellent communication skills, and are comfortable multitasking in a fast-paced environment. Prior experience working with children is required.

Requirements

  • Experience working with children is required.
  • Must be 16 years of age or older.
  • Background and/or passion for fitness and wellness.
  • Exhibits excellent interpersonal, communication, and organizational skills.
  • Working knowledge of Microsoft Office (Excel, Outlook & Word).
  • Maintains the integrity of highly confidential business and member information.
  • Displays and promotes high standards of ethical conduct and behaviors consistent with organization standards.
  • Adapts well to change with the flexibility to adjust to schedule changes when needed.
  • Proven ability to work collaboratively.

Nice To Haves

  • 1+ years customer service experience.
  • Interest or experience in a fitness center setting or general fitness.
  • Receptionist experience preferred.

Responsibilities

  • Provide supervision and engagement in the Live Fit Playroom for children ages 6 months to 11 years old.
  • Support front desk operations.
  • Provide customer service to members, prospective members, and guests.
  • Maintain knowledge of memberships, programs, services, and products offered.
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