Member Services Navigator I -Mount Sinai Solutions
Mount Sinai Health System•New York, NY
About The Position
Our navigators support membership-based health centers. Our patients are members, and Navigators help members phone, chat, and e-mail to navigate the healthcare system -- starting with the services available at our health centers, and extending to the broader local healthcare ecosystem. You will be joining a small and growing team that is focused on delivering a fantastic member experience.
Requirements
- Ability to support members via phone, chat, and email.
- Skill in navigating the healthcare system.
- Focus on delivering a fantastic member experience.
Responsibilities
- Support membership-based health centers.
- Assist members via phone, chat, and email to navigate the healthcare system.
- Guide members to services available at health centers and within the broader local healthcare ecosystem.
- Contribute to a small and growing team focused on delivering a fantastic member experience.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
