Navigator I

Community Bridges, INC•Phoenix, AZ

1d•Onsite

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona, including residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is a non-profit, fully integrated healthcare provider of substance use and behavioral health programs, utilizing cutting-edge, nationally recognized, evidence-based models. The primary role of the Navigator I is to enhance the likelihood of success, identify and reduce barriers for clients, and connect them with needed services and resources. This role involves working with individuals who require additional support and engagement, conducting outreach, engagement, case management, and providing ongoing wrap-around supportive services. The Navigator I will also help individuals map out appropriate next steps for accessing various services to achieve ongoing success and is part of a multi-disciplinary team. The Navigator I will document and track required patient interactions according to various regulatory and internal policy guidelines.

Requirements

Highschool diploma or GED is required
Must be in recovery from Alcohol or Drugs and/or mental health for equal to or greater than 1 consecutive year
Current AZ Driver's License valid and good standing
Clear 39-month Motor Vehicle Record
Arizona Fingerprint Clearance card or good cause exemption required

Nice To Haves

Associates Degree (or higher) in a field related to Behavioral Health
1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations
1-3 years of substance abuse/mental health recovery-oriented service

Responsibilities

Enhance the likelihood of success for clients
Identify and reduce barriers for clients
Connect clients with needed services and resources
Conduct outreach
Conduct engagement
Provide case management
Provide ongoing wrap around supportive services
Map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success
Document and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program