Member Services Director, on-site
About The Position
Universal 1 Credit Union (U1) is a not-for-profit financial institution that exists to create personal, community and financial wellbeing. Our way of life is centered on being Trustworthy, Friendly, and Reliable. U1 Purpose: Working together on your journey to financial empowerment. U1 Mission: Where U Come 1st! U1 Vision: Beyond What You Expect. The Member Services Director provides leadership, oversight, and strategic direction for multiple service center locations. This role is responsible for member experience, sales performance, operational excellence, and staff development, ensuring service centers operate in compliance with credit union policies, procedures, and regulatory requirements while achieving growth and service goals.
Responsibilities
- Provides leadership, oversight, and strategic direction for multiple service center locations.
- Responsible for member experience, sales performance, operational excellence, and staff development.
- Ensures service centers operate in compliance with credit union policies, procedures, and regulatory requirements.
- Achieves growth and service goals.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
