Member Services Associate

Villa Sport•Roseville, CA

2d•Onsite

About The Position

This is an entry-level position for someone who wants to learn and gain valuable experience. If you have various interests, enjoy serving in multiple roles, and want to work in a fun and dynamic atmosphere, apply today! The purpose of this position is to provide consistent quality service, accurate information regarding all areas of club operations, and to monitor Member Services Desk, including but not limited to policies and procedure.

Requirements

Excellent phone skills; ability to handle intermittent heavy phones
Efficient, well-organized, able to handle a variety of duties simultaneously
Minimum 16 years of age
Five-star customer service skills
Excellent communication skills
Good organizational skills
Ability to quickly learn new tasks or technology
Enjoy working in a fast-paced and varied environment where the customer is first
Committed and flexible
Outgoing, friendly and able to work with and serve all kinds of people
Fast learner with a variety of interests
High energy with a positive outlook and can-do spirit
Team player who enjoys taking on new challenges

Nice To Haves

Previous customer service experience
Bilingual a plus
Progress toward high school diploma or college degree preferred
Additional skills and certifications required may apply to work in various departments.

Responsibilities

Provide consistent quality service.
Provide accurate information regarding all areas of club operations.
Monitor Member Services Desk, including but not limited to policies and procedure.