Member Services Associate II

Villa Sport•The Woodlands, TX

1d•Onsite

About The Position

Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us. If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that’s going places? Your journey starts here! The purpose of this position is to provide Club operational oversight during daily club opening and closing hours.

Requirements

Exceptional member service and ability to utilize current procedures.
Excellent phone skills; ability to handle intermittent heavy phones.
Efficient, well-organized, able to handle a variety of duties simultaneously.
Strong background in problem solving, selling and quality service skills.
Previous customer service experience.
Excellent written and verbal communication skills with the ability to communicate in a friendly, professional manner under pressure.
Ability to work in a multi-faceted organization.
Professional image through dress, posture and poise.
Assertive with outgoing personality.
High School Diploma or equivalent skills gained through experience.
Minimum age 18.