Member Services Assistant

TEKsystems•Santa Barbara, CA

6d•$24 - $25•Onsite

About The Position

The Member Services Administrative Support Assistant will provide administrative support related to the day-to-day functions of the Member Services Department. This role will assist with mail correspondence for CareConnect and existing Medi-Cal member needs while helping ensure efficient department operations.

Requirements

Prior experience in an administrative, clerical, office support, or coordination role.
Strong organizational, communication, and multitasking skills.
Experience with email management, data entry, and document management systems.
Proficiency with Microsoft Office Suite, including Outlook and Excel.
Ability to prioritize tasks, manage multiple responsibilities, and work independently in a fast-paced environment.

Nice To Haves

Mailroom Operations

Responsibilities

Assist with member mail correspondence, including sorting, distribution, tracking, and processing incoming and outgoing mail.
Prepare, send, and track outgoing mail and member communications.
Perform printing, scanning, filing, and document management tasks.
Coordinate mail merges and letter mailing activities.
Support invoicing and other administrative functions.
Coordinate calendars, schedule meetings, and provide general administrative support.
Organize and prepare reports to evaluate operational efficiency and effectiveness.
Assist with a variety of departmental projects and initiatives as assigned by leadership.
Serve as a point of contact for departmental administrative functions and daily operations.