Member Service Supervisor - Bedford NH
About The Position
Service Credit Union is seeking a Member Service Supervisor where you will provide a variety of services to members and supervise branch personnel with the support and direction of the Branch Manager and/or Assistant Branch Manager. At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service Credit CU means joining “one team” all connected by the same values: family, community, service and integrity.
Requirements
- One to three years of similar or related experience
- Outstanding leadership and customer service skills
- Ability to recognize and recommend enhancements and solutions in a fast-paced environment
- Excellent verbal and written communication skills
- Good organizational skills with proven ability to multi-task
- High school diploma or equivalent required
Responsibilities
- Provide a variety of services to members
- Supervise branch personnel with the support and direction of the Branch Manager and/or Assistant Branch Manager
- Assist Branch Manager and staff to meet assigned goals
- Supervise and counsel branch personnel as directed by the Branch Manager
- Maintain a thorough understanding of all Service Credit Union products and services
- Create a positive member experience each and every time through confidence and enthusiasm- you are the face of Service Credit Union
- Build and retain member relationships through quality service
- Perform other job-related duties as assigned
Benefits
- Great health and dental benefits starting day one!
- PTO
- Long-term disability
- Paid holidays
- 401k with 8% company contribution after one year of employment
- Paid leave policy after 12 consecutive months of employment
- Free confidential mental health support program with Talkspace
- Free identify theft protection through IdentityForce
- Tuition reimbursement
- Training and career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
