MSR- Part Time
About The Position
The Member Service Representative is responsible for providing a variety of member service functions and having knowledge of all member service functions within the Credit Union. This part-time position reports to the Deposit Ops Supervisor or Branch Supervisor. The Member Service Representative does not have any direct supervision duties. The Member Service Representative provides a variety of paying or receiving functions for members over the telephone, in person, or by mail; performs a broad variety of member service functions such as opening or closing accounts; actively cross-sells products and services of the Credit Union.
Requirements
- High school diploma required
- Cash handling and/or service experience required
- Professional, well-developed, interpersonal skills are necessary for servicing and for projecting a positive image to members of the Credit Union
- Accurately conveying detailed or important instructions
- Requires specific vision abilities such as close vision, adjusting focus for close computer work, and some color vision
- Ability to use primarily the fingers for typing, picking up small objects, or pinching fingers together
- Ability to sit for up to eight hours
Nice To Haves
- Some college experience preferred
Responsibilities
- Provides front line member service and is the first impression in the branch
- Processes deposits, withdrawals, and payments for member accounts
- Prepares and completes documentation for products and services
- Opens and closes member accounts
- Assists members with basic debit/credit card needs
- Balances cash drawer daily
- Provides general Credit Union information to members
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
