Member Service Representative

Expedition Credit Union • Woodbury, MN

9d • Onsite

About The Position

Expedition Credit Union is seeking a fun & energetic Member Service Representative (MSR) for our Woodbury, MN Branch! This role involves assisting members with daily transactions, recommending digital banking solutions, and contributing to business growth by opening new accounts and making outbound/inbound calls. The MSR will educate members on credit union offerings and identify referral opportunities through effective rapport building.

Requirements

• Must be 18 years of age or older
• Pass a background check
• Cash handling experience
• Organized & detail oriented
• Proven written and verbal communication and organizational skills
• Maintains a strong working knowledge of all products & services offered by the credit union
• Must know (or be willing to learn) all applicable regulatory/compliance relating to this position
• Sales Experience

Nice To Haves

• Previous experience in a financial institution is preferred

Responsibilities

• Assisting members with daily transactions (i.e. deposits, withdrawals, transfers, etc.)
• Recommend and provide knowledge in digital banking
• Support your team by taking initiative to meet growth objectives
• Contributes to business results by opening new deposit accounts(savings, checking, etc.) and by making outbound/inbound phone calls
• Educate members on how Expedition CU can meet their individual needs
• Identify referral opportunities to other staff/departments by using effective rapport building with members

Benefits

• 401(k) (w/matching)
• Medical/Dental insurance
• Eye Med
• AFLAC
• Health Savings Account
• Paid time off
• Many paid federal holidays off
• Professional development assistance
• Tuition reimbursement
• Opportunities to advance!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed