Member Service Representative - Part-time

Greater Lowell YMCAWatertown, WI
Onsite

About The Position

The YMCA is a leading non-profit organization committed to strengthening community through Youth Development, Healthy Living, and Social Responsibility. We are looking for a person with strong attention to detail and communication skills to provide administrative assistance in maintaining membership and program registration records, and ensure positive service outcomes. This is a part-time position in a healthy work environment.

Requirements

  • Strong attention to detail and communication skills.
  • Minimum 2 years customer service and administrative experience or education in business administration.
  • Attention to detail and accuracy.
  • Ability to work independently and problem solve.
  • Strong knowledge of computers, telephones, navigate software, basic office equipment.
  • Certifications that must be obtained and maintained within first 90 days: Child Abuse Prevention, Blood borne Pathogens, Hazard Communication.
  • Willingness to attend meetings, training, and obtain additional certification as requested.

Nice To Haves

  • Education in business administration.

Responsibilities

  • Provide administrative assistance in maintaining membership and program registration records.
  • Ensure positive service outcomes.
  • Handle cash handling.
  • Attend meetings and training.
  • Obtain additional certifications as requested.

Benefits

  • FREE staff membership
  • flexible schedule
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