Member Service Representative - Steinbach Branch

Steinbach Credit Union • Steinbach, MB

3d • Onsite

About The Position

WE’RE LOOKING FOR A MEMBER SERVICE REPRESENTATIVE TO JOIN OUR STEINBACH BRANCH

If you’re the type of person who asks thoughtful questions, loves to help
others, and seeks new challenges, then this is a great opportunity for you to
join our deposit sales team. We are one of Manitoba’s largest credit unions, and
we’re looking for someone with the passion and skills to go above and beyond for
each of our members.

Requirements

• Proven ability to achieve or exceed sales goals that ensure our members are offered the right products and services to meet their needs
• A detail and results-oriented mindset, with the ability to learn and work quickly, efficiently, and with a high degree of accuracy
• Excellent interpersonal, written, and verbal communication skills
• Ability to effectively prioritize, organize, and manage a changing workload
• Excel in a fast-paced and evolving environment by growing your skills and knowledge in a variety of role-related areas, including financial services, technology, sales, and member service
• A Business degree or diploma with 1 year of sales experience; or
• Partial post-secondary education with 2 years of sales experience; or
• A high school diploma with 3 years of sales experience

Responsibilities

• Achieve sales goals by thoughtfully helping people explore products and services that will best meet all of their financial needs, including deposit accounts and registered products (RSP, TFSA, RIF).
• Onboarding new personal & business members to SCU, provide solid advice in person, over the phone, and through digital channels.
• Answer questions to determine which specialists can best help members take the next step on their journey, such as lending or wealth management.
• Learn more about a variety of role-related areas, including financial services, technology, and member service.

Benefits

• competitive salary starting at $24.02 per hour
• variable compensation
• matched pension plan
• Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)
• Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance
• Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
• Opportunities for professional development
• Clothing allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED