Member Service Representative - Linden Ridge Branch

Steinbach Credit Union•Winnipeg, MB

10h•Onsite

About The Position

WE’RE LOOKING FOR A MEMBER SERVICE REPRESENTATIVE TO JOIN OUR LINDEN RIDGE BRANCH! If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit sales team. We are one of Manitoba’s largest credit union, and we’re looking for someone with the passion and skills to go above and beyond for each of our members.

Requirements

Proven ability to achieve or exceed sales goals that ensure our members are offered the right products and services to meet their needs
A detail and results-oriented mindset, with the ability to learn and work quickly, efficiently, and with a high degree of accuracy
Excellent interpersonal, written, and verbal communication skills
Ability to effectively prioritize, organize, and manage a changing workload
Excel in a fast-paced and evolving environment by growing your skills and knowledge in a variety of role-related areas, including financial services, technology, sales, and member service
A Business degree or diploma with 1 year of sales experience; or
Partial post-secondary education with 2 years of sales experience; or
A high school diploma with 3 years of sales experience

Responsibilities

Grow SCU deposits: Achieve sales goals by thoughtfully helping people explore products and services that will best meet all of their financial needs, including deposit accounts and registered products (RSP, TFSA, RIF).
Build and strengthen member relationships: Onboarding new personal & business members to SCU, provide solid advice in person, over the phone, and through digital channels.
Refer members to other specialists: Answer questions to determine which specialists can best help members take the next step on their journey, such as lending or wealth management.
Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, and member service.

Benefits

competitive annual salary
variable compensation
matched pension plan
Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)
Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs
Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
Opportunities for professional development
Clothing allowance
Free parking at all locations
Opportunity to participate in community events