Member Service Representative/ Teller - West Bend

Kohler Credit UnionWest Bend, WI
Onsite

About The Position

Kohler Credit Union is hiring a Full-Time Teller/Member Service Representative at our West Bend Meijer Branch. This role offers a starting pay of $19.15-$21.40 per hour, paid training, great benefits, and opportunities for career advancement, making it a great opportunity to build a long-term career in financial services even if you're just getting started. The company is committed to helping employees grow personally and professionally, providing ongoing support and opportunities for a rewarding career. Employees join a supportive, team-oriented culture where contributions are valued, career development is encouraged, and work makes a meaningful difference.

Requirements

  • High school diploma or GED required
  • Strong communication skills
  • Keen attention to detail
  • Comfortable using computers and technology
  • Able to perform basic math accurately
  • Confident handling financial transactions in a fast-paced environment
  • Enjoy building relationships, working as part of a team, and creating positive experiences for every member you serve
  • Legally authorized to work in the United States without current or future visa sponsorship

Nice To Haves

  • Customer service, retail, hospitality, or cash handling experience is helpful but not required
  • Banking experience is not required

Responsibilities

  • Processing deposits, withdrawals, loan payments, and other transactions accurately
  • Building relationships by providing exceptional member service
  • Identifying member needs and recommending products and services that can help them achieve their financial goals
  • Answering questions and resolving account inquiries
  • Maintaining accurate cash handling and balancing your cash drawer
  • Following security procedures and operational policies
  • Working collaboratively with your team to create an outstanding member experience

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer contributions
  • Paid time off and holidays
  • Tuition reimbursement
  • Life insurance
  • Voluntary benefits
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