Member Service Representative/Teller PT KMCC

Service Credit Union
$21Onsite

About The Position

Service Credit Union is seeking a Member Service Representative/Teller. This role is a great step for anyone interested in a banking career with growth opportunities. Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.

Requirements

  • Cash handling experience desired.
  • Customer service or retail experience preferred.
  • Outstanding customer service skills.
  • Excellent verbal and written communication skills.
  • Good organizational skills with proven ability to multi-task.
  • Ability to recognize and resolve member issues promptly, using courtesy and tact.
  • High school diploma or equivalent required.

Responsibilities

  • Accurately process all transactions maintaining proper security and exercising good judgement.
  • Open and close member accounts.
  • Provide outstanding service, problem resolution and needs-based selling.
  • Create a positive member experience every time through confidence and enthusiasm.
  • Build and retain member relationships through service quality.
  • Regular and reliable attendance is an essential function of this position.
  • Perform other duties as assigned.

Benefits

  • PTO
  • paid holidays
  • 401k with 8% company contribution after one year of employment
  • Paid leave policy after 12 consecutive months of employment
  • Free confidential mental health support program with Talkspace
  • Free identify theft protection through IdentityForce
  • Training and career growth opportunities
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