Member Service Representative / Teller PT - KMCC

Service Credit Union

5d•Onsite

About The Position

Service Credit Union is seeking a Member Service Representative / Teller. This role is a great step for anyone interested in a banking career with growth opportunities. At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service Credit Union means joining “one team” all connected by the same values: family, community, service and integrity. We celebrate our employees’ diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.

Requirements

Only open to US Citizens.
High school diploma or equivalent required.
Excellent verbal and written communication skills.
Good organizational skills with proven ability to multi-task.
Ability to recognize and resolve member issues promptly, using courtesy and tact.

Nice To Haves

Customer service or retail experience preferred.
Cash handling experience desired.

Responsibilities

Accurately process all transactions maintaining proper security and exercising good judgement.
Open and close member accounts.
Provide outstanding service, problem resolution and need-based selling.
Create a positive member experience every time through confidence and enthusiasm.
Build and retain member relationships through service quality.
Perform other job-related duties as assigned.