Member Service Representative I
About The Position
Launch Your Career in Financial Services. Imagine a role where your first job in finance becomes your next step, not your last stop. You like helping people. You’re good with details. And you’re ready for more than “just a job.” As a Member Service Representative at Atlantic Federal Credit Union, you’ll be the friendly face (and voice) people count on, while you quietly build a real career in financial services. If you genuinely enjoy talking with people, starting conversations, and making others feel at ease, this is a place where that gift isn’t just welcomed, it’s where you can truly excel. Curious and drawn to the idea of growing with a place, not just working at one? Atlantic could be your next move.
Requirements
- 1–3 years’ experience working with people.
- Comfort in a fast-paced environment and a knack for solving problems.
- Strong attention to detail and a commitment to getting it right.
- Flexibility to travel to nearby branches as needed.
- A high school diploma or equivalent.
Responsibilities
- Greet members and handle their everyday transactions, accurately and confidently
- Listen, ask questions, and connect members with the right accounts, loans, or digital tools
- Keep things running smoothly by balancing your cash drawer and following security and compliance standards
- Pitch in with daily branch operations like opening/closing and audit support
- Answer vital banking questions and deepen every relationship.
Benefits
- 11 paid holidays
- PTO
- full medical and dental
- robust employee assistance programs
- generous 401(k)
- Stakeholders Financial Reward Program
- comprehensive insurance
- advancement opportunities
- a clothing allowance
- competitive pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
