Member Service Representative - Casual

KOOTENAY SAVINGS CREDIT•New Denver, BC

8d•CA$0 - CA$29•Onsite

About The Position

We’re currently seeking an enthusiastic, member-focused, and flexible individual to join our team as a Casual Member Service Representative in our New Denver and Nakusp branches. You are the front-line staff in our branch responsible for assisting our members with their day-to-day financial transactions while identifying opportunities to refer and cross-sell our products and services to meet our members’ needs. You utilize your strong product knowledge to provide a superior member experience recommending solutions and advice to improve our members’ financial lives.

Requirements

Experience in sales and a drive to achieve results.
Passion for self and career development.
Embraces challenges head-on.
Uses software applications and technology in their day-to-day life.
Understands the company's mission and values.

Nice To Haves

Goes above and beyond to provide exceptional service.
Thrives on building strong relationships by inspiring trust and confidence.
Enthusiastic, member-focused, and flexible.

Responsibilities

Assisting members with their day-to-day financial transactions.
Identifying opportunities to refer and cross-sell products and services to meet member needs.
Utilizing strong product knowledge to provide a superior member experience.
Recommending solutions and advice to improve members’ financial lives.

Benefits

$29.15/hour
Continual training, development, and coaching
Confidential employee and family assistance program
Unique staff benefits on products such as bank accounts, loans, and mortgages
The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives
A workplace that puts community and employees first, supporting local non-profits, student bursaries, and community sponsorships

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