Member Service Officer (MSO)

Tinker Federal Credit Union•Oklahoma City, OK

1d•Onsite

About The Position

Tinker Federal Credit Union’s Oklahoma City Capitol Hill branch has an immediate opening for a Member Service Officer (MSO)! This is an exciting opportunity to join one of the nation's leading credit unions! We offer competitive pay, a robust benefits package, a "smart casual dress code" and much more. We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

Requirements

High school diploma or equivalent
Two years applicable work experience in a closely related position
Incumbent Bonding REQUIRED by TFCU’s chosen authority
TFCU University certification required and completed
SAFE Act registration required
Complete and pass regulations training
Great interaction, communication, and organizational skills.
Knowledge of TFCU history, code of ethics, products, and services.
Knowledge of lending policies and procedures as well as privacy procedures, confidentiality guidelines and cash handling standards
Knowledge of Reg. CC, Reg. DD, Reg. J, Reg. D, Reg. E, Reg. B and Reg. Z as well as knowledge of Equal Credit Opportunity Act, Fair Credit Reporting Act, Home Mortgage Disclosure Act, Internal Revenue Service (IRS) rules for Individual Retirement Accounts (IRAs) and National Credit Union Administration (NCUA) share insurance rules
A passion for assisting customers and a sense of professionalism.
Proficiency in Microsoft Office and use of basic, fundamental office equipment.

Nice To Haves

Financial institution experience is preferred.
Bilingual English/Spanish candidates are strongly encouraged to apply!

Responsibilities

Assisting members with opening new accounts, taking loan applications and performing financial and non-financial transactions.
Serving members with various services provided at each branch, including but not limited to assisting with providing access to safe deposit boxes.
Assisting with training other team members on a variety of topics needed to perform their duties.