Member Service Officer - Consumer Lender
About The Position
At Industrial Credit Union in Bellingham, WA, we believe in taking care of our employees just as well as we take care of our members. When you become our full-time Member Service Officer - Consumer Lender, you'll enjoy competitive pay starting at $25 - $31 an hour, along with a comprehensive benefits package. If you're passionate about helping others achieve their financial goals, this is the perfect opportunity for you. Apply today! As a full-time Member Service Officer - Consumer Lender, you enjoy a Monday through Saturday schedule, working 40 hours/5 days per week. Your day will include assisting members with opening a variety of account types, loan applications and providing them with the guidance and expertise they need to make informed financial decisions. As a trusted advisor, you evaluate loan applications, providing tailored solutions to meet each member's unique needs. From discussing loan consolidation options to crafting solutions that bridge financial gaps, you play a crucial role in empowering members to achieve their financial goals. Being a Member Service Rep includes mastery of member-impacting teller operations, such as: account maintenance, processing banking transactions - such as deposits, withdrawals, and cashing checks - while providing excellent customer service. Your dedication and commitment to excellence shine through as you provide exceptional service, building lasting relationships and contributing to the success of Industrial Credit Union! Industrial Credit Union has been a pillar in Whatcom County for over 80 years. Our commitment to providing affordable financial services reflects our mission to empower members at every stage of their financial journey. In addition to fulfilling the banking needs of our community, our employees embrace our values of accountability, dependability, integrity, and stability. Our success is attributed to our employees' dedication to our philosophy of "people helping people." This is why we offer competitive pay and benefits as well as a supportive and growth-centered work environment!
Requirements
- Strong communication and interpersonal skills
- Commitment to delivering exceptional lending service
- Financial institution experience
- Lending experience
Responsibilities
- Assisting members with opening a variety of account types
- Processing loan applications
- Providing members with guidance and expertise to make informed financial decisions
- Evaluating loan applications
- Providing tailored solutions to meet each member's unique needs
- Discussing loan consolidation options
- Crafting solutions that bridge financial gaps
- Mastery of member-impacting teller operations
- Account maintenance
- Processing banking transactions - such as deposits, withdrawals, and cashing checks
- Providing excellent customer service
- Building lasting relationships
Benefits
- Medical
- dental
- vision
- A 401(k) with company match
- Company-sponsored life insurance
- Long-term disability insurance
- Sick time
- Generous PTO
- 8 hours of volunteer time
- Performance bonuses
- Merit increases
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
