Member Relationship Specialist - Call Center

First South Financial Federal Credit UnionBartlett, TN
$37,000 - $43,000Onsite

About The Position

Perform cashiering functions and provide other administrative support as needed.

Requirements

  • Experience in the use of PCs, calculators, and other office equipment.
  • Excellent communication skills.
  • Detail oriented.

Nice To Haves

  • Associates degree in Business or related field preferred.
  • Work experience will be considered in lieu of formal education.

Responsibilities

  • Open new accounts, perform necessary file maintenance in the computer and ensure that membership cards are filled out properly and signed.
  • Handle monetary transactions and retain appropriate documents for permanent records.
  • Provide routine information concerning the credit union and its services.
  • Balance cash drawer daily and show breakdown of remaining cash in drawer.
  • Handle money orders and bank checks.
  • Process night depository transactions.
  • Handle balancing of ATM(s).
  • Actively participate in needs-based sales program by offering products and services to members.
  • Process loan applications from start to finish. This includes signing and funding approved loans as well as communicating denied loan decisions.
  • Perform other duties as assigned.
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