Member Relationship Consultant II

COMMONWEALTH ONE FEDERAL CREDIT UNION•Falls Church, VA

8d•$25 - $29•Onsite

About The Position

We are actively seeking a Member Relationship Consultant II to join our branch team. The primary function of this position is to provide a remarkable experience for our members by assisting them with various requests, finding solutions to meet their financial needs, opening new accounts, and processing loan applications. You will be responsible for establishing member relationships, cross-selling additional products and services, and making quality referrals to the real estate and investment services team. This position is fully on-site and could be an excellent opportunity for someone with teller experience looking to grow their career.

Requirements

At least 6 months of similar or related experience.
A strong passion for working with members.
Previous banking/credit union experience.
Proficiency in the use of personal computers and Microsoft Office suite.
A professional demeanor to operate in a member facing environment and over the phone.
A love for a collaborative, energetic, and member focused environment.
The ability to multi-task and adapt to a fast-paced environment.
A strong work ethic as well as an outgoing, positive demeanor.

Nice To Haves

Bilingual in Spanish is preferred.
Prior Symitar experience is preferred.

Responsibilities

Provide a remarkable experience for members by assisting them with various requests.
Find solutions to meet members' financial needs.
Open new accounts.
Process loan applications.
Establish member relationships.
Cross-sell additional products and services.
Make quality referrals to the real estate and investment services team.