Member Relations Representative - Welliot Fitness Center Rivers Edge - Per Diem
About The Position
The Member Relations Representative is a part time position that assists Fitness Services staff in the day to day operations of the department. Primary responsibility will be greeting members at The Welliot and processing telephone inquiries, including but not limited to the hours and services offered at The Welliot River’s Edge and membership inquiries. This position will be responsible for daily financial transactions for Fitness Services. This position will assist in the completion of any documentation for membership. The Member Relations Representative will support the mission, vision and values of the Elliot Health System.
Requirements
- High School diploma or equivalent required.
Nice To Haves
- Previous experience with member management software and previous customer service experience preferred.
Responsibilities
- Interact with members and assist with all inquiries regarding membership.
- Receive incoming telephone calls.
- Take message and appropriately route them and schedule appointments.
- Process daily reports and day-end balancing.
- Assist in developing and implementing systems to support effective and accurate registration of patients.
- Make recommendations to increase efficiency of patient care or administrative functioning of area.
Benefits
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Continuing Education Reimbursement Programs
- 403(b) Retirement Savings Plan
- Multiple onsite gym locations with FREE access for employees (plus yoga, personal training and more)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
