Patient Service Representative - Rehab at Rivers Edge - Per Diem

SolutionHealth • Manchester, NH

15h • Onsite

About The Position

Per Diem (as needed) Variable - Days/ Early Evenings Monday through Friday. Elliot Outpatient Rehab at Rivers Edge | 185 Queen City Ave Manchester NH Rehabilitation Services – Outpatient Elliot Rehabilitation Services outpatient department consists of 8 clinics across the greater Manchester area. We offer physical, occupational and speech services across a multitude of specializations including orthopedics, neurological, pelvic floor, vestibular, geriatrics, pediatrics and oncology. We offer a multitude of educational opportunities to promote clinical growth and support staff with dedicated documentation time, mentorship programs and involvement in department projects. We encourage a culture of learning and process improvement while providing high quality, evidence-based therapy leading to positive patient outcomes.

Requirements

• High School Diploma or equivalent required.
• Ability to obtain BLS Certification within first 90 days and maintain while in position.

Nice To Haves

• Previous experience in a health care setting preferred.

Responsibilities

• Greets patients and visitors to the department, performs check-in and notifies appropriate personnel of arrival.
• Receives incoming telephone calls, directs inquiries as appropriate and takes messages.
• Receives and processes referrals from physician’s offices and manages referral tracking process.
• Performs required insurance verification activity when appropriate.
• Obtains insurance information through department processes in order to ensure that proper authorization requirements will be fulfilled.
• Schedules appointments for therapy evaluations and visits based on established guidelines.
• Completes the registration process, explains applicable policies to patient and assists patients with paperwork.
• Interacts with patients regarding complaints for effective and immediate response and resolution.
• Refers to Office Manager, Team Leader, or Clinical Leader as appropriate.
• Collects payments and charges from the patient at time of service.
• Maintains therapists’ schedules, optimizing effective scheduling of appointments.
• Confirms appointments as directed.

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Continuing Education Reimbursement Programs
• 403(b) Retirement Savings Plan
• Multiple onsite gym locations with FREE access for employees (plus yoga, personal training and more)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED