Member of the Technical Staff - Customer Tools

Andromeda Cluster • San Francisco, CA

10d

About The Position

Andromeda is hiring a Member of the Technical Staff for Customer Tools to build software that lets AI labs operate compute across multiple providers and sites as one fleet. The product will provide a unified way to run jobs, monitor cluster health, usage, spending, and alerts, manage identity and access, and make idle GPU capacity available on Andromeda’s marketplace while allowing customers to reclaim it when needed.

This is a new product, and the engineer will build its first versions alongside principal engineers and customer research and infrastructure teams. Most of the work is backend development in Go with Kubernetes and Postgres, with a TypeScript console. The role includes managing customer clusters, carrying an on-call pager, and speaking with customers weekly. It is an individual-contributor role focused on building and shipping customer-driven product features.

Requirements

• Demonstrated impressive technical work with meaningful real-world impact; the posting notes that this may represent three or twenty years of experience.
• Experience building multi-tenant systems, including authorization, organizations, and tenant data separation.
• Fluency with Kubernetes, including experience building against its API rather than only deploying applications to it.
• Experience building telemetry pipelines for metrics, logs, or events that support dashboards and actionable alerts.
• Experience shipping production services in Go, or a systems background that enables shipping production Go within the first month.
• Ability to build front-end components for each owned feature.
• Production on-call experience for a system customers depend on, including improving its operational reliability.

Nice To Haves

• Experience with ML or HPC infrastructure, such as training clusters or Slurm, from an operator's or researcher's perspective.
• Experience with cloud consoles or developer platforms used by engineers to run real workloads.
• Experience with enterprise identity, including SSO, SCIM, and identity-provider integrations.
• Experience syncing or replicating large datasets across clusters or regions.

Responsibilities

• Build software that lets customers operate clusters across providers and their own sites as one fleet, with one login and a unified way to run jobs.
• Develop visibility features for cluster health, usage, spending, and alerts.
• Build organization, role, and single sign-on functionality that works across customer clusters.
• Build features that help customers identify and offer idle GPUs on the marketplace, while making that capacity available to them again when needed.
• Identify product opportunities based on customer problems, decide what to build, and ship the solutions.
• Develop primarily backend services in Go using Kubernetes and Postgres, along with a TypeScript console.
• Manage each customer's clusters.
• Carry an on-call pager and communicate with customers every week.

Benefits

• Competitive pay and meaningful equity.
• Comprehensive benefits for employees and their dependents, including healthcare, dental, and vision coverage.
• 401(k).
• Unlimited PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed