Member of Technical Staff, Software Engineer, Platform

Pantograph • San Francisco, CA

15h • Onsite

About The Position

Pantograph is building general-purpose robots by training models on internet-scale video. The company believes capable robots will emerge from general intelligence rather than narrow, robot-specific skills, and aims to help people shape the physical world through robotics. It values clear thinking, careful execution, and systems that can be understood, trusted, and improved.

The Software Engineer will design and build internal infrastructure powering Pantograph’s customer-facing product. Working closely with product, interface, and robot software teams, this role will build shared APIs, services, and infrastructure for accounts, access, messaging, payments, and data hosting. It is an internal platform engineering role, not a forward-deployed role focused on integrations or individual customer deployments.

The engineer will own these systems, develop shared services, maintain reliable databases and infrastructure, and improve software development, testing, and deployment practices. The work will provide a foundation for building and shipping the robot product as the customer base grows. Robotics experience is not required. The role suits someone with strong backend and infrastructure experience, product judgment, and the ability to provide technical guidance while remaining hands-on. The team is small and fast-moving and works together in person in San Francisco.

Requirements

• Substantial experience building and operating production software.
• Strong backend and infrastructure experience.
• Ability to design clear APIs and exercise good judgment about service architecture, databases, and infrastructure.
• Ability to work with product and engineering teammates to turn open-ended requirements into reliable systems.
• Comfort owning deployment, monitoring, debugging, and reliability.
• Pragmatic approach and ability to choose simple solutions that solve the problem.
• Ability to identify appropriate abstractions and build interfaces that make it easy for other systems to interact with the system.
• Strong communication skills and willingness to provide technical guidance to teammates.
• Ability to use AI tools extremely effectively.

Nice To Haves

• Experience with accounts, authentication, permissions, or billing systems.
• Experience with CI/CD and tooling that helps engineering teams ship reliably.
• Experience with data storage, hosting, and transfer.
• Experience with application and infrastructure security.
• Experience with connected devices or software that interacts with hardware.

Responsibilities

• Design and build internal infrastructure for Pantograph’s customer-facing product.
• Build shared APIs, services, and infrastructure for accounts, access, messaging, payments, and data hosting.
• Own platform systems and develop shared services.
• Keep databases and infrastructure reliable.
• Improve how software is built, tested, and deployed.
• Work with product, interface, and robot software teams to turn requirements into reliable systems.
• Provide technical guidance while remaining hands-on.
• Own deployment, monitoring, debugging, and reliability.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed