Member Experience Representative
Interior Federal Credit Union•Washington, DC
•$22 - $23•Onsite
About The Position
Are you passionate about helping people reach their financial dreams? Do you have a talent for sales and building strong relationships with others? If so, we have an exciting opportunity for you to make a difference at Interior Federal!
Requirements
- 3-5 years of related experience in a similar role.
- A high school education or GED.
- Excellent communication, sales, and relationship-building skills.
- Proficiency with ten-key calculators, computers, and keyboarding.
- Ability to lift or pull up to 25 pounds.
- Some travel required.
Responsibilities
- Assist members with financial transactions, account management, loan applications, and product/service inquiries, providing solutions and cross-selling opportunities.
- Identify and pursue sales opportunities through outbound calls, engaging with members to promote Credit Union products and services.
- Support the Business Development Department with various events and projects and solicits members to take action. Take applications for all financial products and services.
- Serve as a liaison between members and internal departments, resolving issues and ensuring accurate account maintenance and documentation.
- Floats between the Reston and DC branch and serves as a back up as needed.
Benefits
- Pension plan
- 401k with employer matching
- Health coverage
- Dental coverage
- Vision coverage
- Prescription drug coverage
- Life insurance
- AD&D
- Short-term disability
- Long-term disability
- PTO
- Education assistance
- Discounts on loans
- Many free services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
