Member Experience Manager

Villa Sport•Nampa, ID
•Onsite

About The Position

The Member Experience Manager will assist the General Manager with all operations of a particular gym to include member services, club cleanliness and ensuring the club is achieving projected membership/sales goals. Member Experience Manager is the manager on duty while the General Manager is not present.

Requirements

  • Possess a thorough understanding of facility operations as defined by company standards
  • Comprehensive knowledge of all facility operational, sales, and management systems
  • Proficient in the use of all software programs that are utilized at the facility
  • Ability and experience in effectively motivating and managing a staff of employees
  • Achieve a six-month consecutive track record as an employee who displays leadership qualities.
  • Direct supervisor must endorse promotion to Assistant General Manager
  • Must demonstrate leadership and management qualities
  • Must understand and adhere to all sales systems and procedures

Responsibilities

  • Assist the General Manager with all operations of a particular gym to include member services, club cleanliness and ensuring the club is achieving projected membership/sales goals.
  • Act as the manager on duty while the General Manager is not present.

Benefits

  • 401(k) plan with a company match of up to 4% of your compensation
  • Complimentary Club membership
  • Discounts on Club goods and services
  • Flexible scheduling
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