Member Experience Associate (Part-Time) -Greenwich

Industrious•Greenwich, CT

6d•Onsite

About The Position

The Member Experience Associate is an in-person, on-site hospitality role based in Greenwich, Connecticut. The associate creates a welcoming and memorable workplace experience for members and visitors by preparing the office, maintaining shared amenities, supporting member needs, and helping build community. Candidates must live within an easy commute of Greenwich, CT. The role includes preparing the office for the day, managing supplies and inventory, organizing events, onboarding members into multiple systems, helping with basic IT or Wi-Fi issues, supporting local marketing events, and conducting tours when needed. Associates also perform food preparation and cleaning duties while following health, safety, and sanitation requirements. This position requires building relationships and community through thoughtful, helpful interactions. The position offers fixed part-time hours. Hourly compensation starts at $25.25; actual base compensation depends on factors such as work experience, job-related knowledge, skills, and professional qualifications.

Requirements

Must live within an easy commute of Greenwich, CT.
Able to perform repetitive tasks involving frequent lifting, carrying, pushing, and pulling of objects up to 25 pounds.
Able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
Able to operate machines and appliances as needed, including printers, dishwashers, blenders, snack carts, knives, and kitchen utensils.
Able to participate in food preparation and cleaning, including using cleaning chemicals and equipment, while complying with health and safety regulations.
Able to keep work areas sanitary and follow safety protocols.
Strong interpersonal skills and the ability to connect with members and build relationships based on trust and shared values.

Nice To Haves

Enjoys supporting others and working collaboratively as part of a team.
Proactive, organized, and able to plan ahead and find solutions before problems arise.
Resilient and adaptable when routines change or unexpected situations arise.
Willing to perform behind-the-scenes work, including hands-on tasks.
Looks for ways to improve processes and work more efficiently.

Responsibilities

Prepare the office for the day, including brewing coffee, setting out breakfast, and stocking shared amenities.
Manage inventory and order supplies for the location.
Plan and support member events, including creating signage.
Add new members to multiple systems to help ensure a seamless first day.
Assist members with IT or Wi-Fi issues.
Participate in local marketing events and communicate the value of the company’s flexible workplace solutions to prospective members.
Conduct office tours when the Member Experience Manager is assisting another prospective member.
Perform food preparation and cleaning duties while complying with health and safety regulations.
Maintain clean, sanitary work areas and follow safety protocols.
Build relationships with members and contribute to a welcoming workplace community.