Member Experience Associate
Valley of the Sun Jewish Community Center•Scottsdale, AZ
•$17 - $19•Onsite
About The Position
This position is a customer service position responsible for staffing the Welcome Desk and assists in providing the best Member Experience. Engage, Exceed Expectations and Excellence is what we do!
Requirements
- High school or equivalent (Preferred)
Responsibilities
- Greet all members and guests enthusiastically and professionally in person and by telephone
- Engage with all members throughout their shift
- Check in members guests according to procedures
- Accepting payments for services at POS computer
- Making reservations in UPace
- Answering the telephone and directing calls to the proper person
- Assist members by being knowledgeable of all departments, services, community/campus programs and events
- Keep membership director abreast of all customer service issues and concerns
- Give tours and process membership applications
- Additionally, any responsibility that would be required to maintain effective member relations; issuing photo ID cards, addressing membership inquiries, keeping surrounding area organized and other duties as assigned
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
