Member Experience Associate
About The Position
Our unique Hospitality mindset is what drives the experience our Members have each day here at Werqwise. As part of Member Experience Team, this role will also change your experience of working in the Hospitality Industry. This role will appeal to you if you: Love the Hospitality industry but don’t love the work hours or shifts Want to work Monday to Friday but don’t want an office job Enjoy being the front line of a business on the front desk Love the idea of working in an innovative co working space where hospitality is our mantra Want to be part of a team that delivers concierge and member services to our members and visitors Would enjoy event coordination (with paid overtime or a small change to your hours) Have a real passion for making every customer experience special Know how to make people welcome in a professional and friendly way Thrive in a busy environment where you deal with different people Like getting to know people and know how to engage in conversations Take pride in ensuring that the reception space is organized, clean and welcoming at all times Have an eye for detail, accuracy and doing things the right way Have a voice and want to use it to proactively contribute to success, growth and improvement Like being part of a team where we all want to see each other achieve our goals Want to be part of a company that is as invested in your success as you are in ours
Requirements
- Experience in a hotel or country club as a front desk professional and/or Guest Services
- Experience with dealing with people
- Demonstrating to customers that you care about delivering on their needs
- Achievement oriented
- Career minded
- Know that your future is in working with people, delivering outstanding customer service experiences at all times
- A ready smile
- Warm and engaging with a genuine interest in people
Nice To Haves
- Love the Hospitality industry but don’t love the work hours or shifts
- Want to work Monday to Friday but don’t want an office job
- Enjoy being the front line of a business on the front desk
- Love the idea of working in an innovative co working space where hospitality is our mantra
- Have a real passion for making every customer experience special
- Know how to make people welcome in a professional and friendly way
- Thrive in a busy environment where you deal with different people
- Like getting to know people and know how to engage in conversations
- Take pride in ensuring that the reception space is organized, clean and welcoming at all times
- Have an eye for detail, accuracy and doing things the right way
- Have a voice and want to use it to proactively contribute to success, growth and improvement
- Like being part of a team where we all want to see each other achieve our goals
- Want to be part of a company that is as invested in your success as you are in ours
Responsibilities
- Deliver concierge and member services to our members and visitors
- Event coordination
- Ensure that the reception space is organized, clean and welcoming at all times
- Proactively contribute to success, growth and improvement
- Engage in conversations with members and visitors
Benefits
- Paid overtime or a small change to your hours for event coordination
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
