Member Engagement Coordinator

Montana Hospital Association•Helena, MT

About The Position

The Member Engagement Coordinator is at the heart of creating a great experience for our members. This role serves as a go-to point of contact and helps keep everything running smoothly—from day-to-day administrative tasks to events, communications, and member engagement efforts across the association. You’ll support a variety of MHA’s core services, including advocacy, education and events, and communications. Whether you’re helping coordinate a project, supporting an event, or connecting with members, your work will help ensure everything feels seamless, organized, and positive. In this role, you’ll be a key connector across teams—keeping projects on track, and making sure members get timely, helpful responses. You’ll also help manage and maintain important data systems, ensuring information is accurate and useful for decision-making and outreach. A portion of the role includes supporting MHAPAC efforts, assisting with tracking, reporting, events, and other projects that support advocacy work and member involvement. This is a great fit for someone who enjoys variety in their work, is highly organized, and likes building relationships while making a real impact behind the scenes.

Requirements

Associate or bachelor’s degree in communications, marketing, or similar, preferred.
Minimum of 3 years of experience in administrative support, project coordination, or member services, or an equivalent combination of education and experience.
Valid Montana Driver’s License

Nice To Haves

Experience in a membership association and/or healthcare environment preferred.

Responsibilities

Serve as a go-to point of contact for members.
Manage day-to-day administrative tasks.
Coordinate events and communications.
Support member engagement efforts.
Support MHA's core services including advocacy, education, and communications.
Coordinate projects and support events.
Connect with members to ensure timely and helpful responses.
Manage and maintain data systems, ensuring accuracy and usefulness for decision-making and outreach.
Support MHAPAC efforts, including tracking, reporting, and events.
Assist with projects that support advocacy work and member involvement.

Benefits

Employer PAID medical, dental, and vision insurance for employees
Employer contribution to Health Savings Account (HSA) or Montana Medical Savings Account (MSA)
Flex Savings account
401(k)
Very generous 401(k) contribution after 2 years of employment
Employer PAID Life Insurance
Paid time off
7 paid holidays per year
Additional paid office closure between Christmas Day and New Year's Day
Employee Assistance Program